Refund policy

Return Policy

Returns are accepted within 7 days of purchase if the item contains a defect. The item must be in new, unused, and unworn condition with original packaging, accompanied by a copy of the receipt.

All approved returns are issued as store credit — no cash refunds.

To initiate a return, email info@vaskia.com with your order number in the subject line.

We reserve the right to deny any returns or exchanges at our discretion. Customers are responsible for return shipping costs when applicable.

Exchange Policy

One-time exchange only, for equal or greater value, within 7 days of purchase. The item must be returned in new, unworn condition with original packaging and receipt. All exchanges are issued as store credit — no cash refunds.

Special & Custom Orders

Special orders are not refundable, exchangeable, or returnable under any circumstances. This includes any non-inventory purchase or any stock item custom made or altered at the customer's request (e.g., custom sizing, engraving, or made-to-order pieces).

International Returns

Shipping, customs, and other taxes on international returns must be paid entirely by the customer.